Privacy Policy

Last updated: 26 October 2026

This Privacy Policy explains what information AskMyKundli ("we", "us") collects, how we use it, and the choices you have.

1. Information we collect

• Account details: your name, gender (if you provide it) and your mobile phone number, which you use to sign in with a one-time password (OTP) sent by SMS. Accounts created earlier on the web may also have an email address.
• Birth details: date, time and place of birth, which we need to calculate your chart.
• Your questions and our answers: conversation history so you can revisit past readings.
• Waitlist details: name and phone number, if you join our waitlist.
• Payment information: order and payment IDs and status. Card, UPI and bank details are handled directly by Razorpay and are never stored by us.
• Usage and device data: basic technical information such as device type, an app-install identifier, app logs, and analytics about how the app is used (through Google Analytics for Firebase), used to keep the Service reliable and improve it.
• Notification token: if you allow notifications, a token that lets us send push notifications to your device. You can turn notifications off in your device settings.

2. How we use it

• To generate your chart and answer your questions.
• To create and secure your account, process payments and provide support.
• To notify you when the Service launches (waitlist) or about your account.
• To improve accuracy, performance and safety of the Service.

We do not sell your personal information.

3. Who we share it with

We use third-party service providers to operate and support AskMyKundli. We share information with them only as needed to provide the Service.

We may also disclose information if required by law or to protect our rights and users' safety.

4. Data retention

We keep your information for as long as your account is active. You can delete your account and associated data at any time from the app (Profile → Delete my account) or by following the steps at askmykundli.com/delete-account. Payment records are retained as required by law, no longer linked to your identity, and a one-way hash of your phone number may be kept to avoid granting the free starter question twice.

5. Security

We use industry-standard safeguards such as encrypted connections (HTTPS), hashed credentials and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your rights

You can view and update your birth details in the app, and you may request access to or correction of your personal data by contacting us below, and delete your account as described above.

7. Children

The Service is not directed to children under 18, and we do not knowingly collect their data.

8. Changes to this policy

We may update this policy and will change the "Last updated" date when we do.

9. Contact