Good questions.

Yes. Sign in with the same phone number you use in the mobile app. Both use the same account, birth details, conversations, and question balance.

Your date, time, and city of birth. Choose your city from the search results; the service determines the timezone for your birthplace and date. An accurate birth time helps make your chart accurate.

You can explore your personal birth chart after signing in and completing your birth details. Question packs are used for conversations with Guru.

Each answered question uses one credit, including follow-up questions. Purchased credits never expire. Your available balance is shown in your account, and the same balance works on the app and website.

No. Question packs are one-time purchases. You choose when to add more questions.

Yes. Open Profile, then Edit birth details. Your chart and personal insights are recalculated from your updated details.

Open Ask Guru to view your conversation history. Conversations saved through the same account are available across the app and website.

Check your recharge history before paying again. Contact support@askmykundli.com with your order or payment reference so we can help. See the refund policy for details.

Yes. Open Profile and choose Delete my account. You will be asked to confirm permanent deletion. The Privacy Policy explains how personal data and payment records are handled.